Welcome to BUKE (bu-ke.co.ke). Your privacy is important to us, and we are committed to protecting any personal information you share. This Privacy Policy explains how we collect, use, and protect your data when you visit or purchase from our website.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase or interact with our website, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via trusted third-party payment gateways)

b. Non-Personal Information

We also collect information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Referring URLs

c. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website performance.

2. How We Use Your Information

The information we collect is used for:

• Fulfilling and managing orders
• Processing payments securely
• Providing customer support
• Sending order updates and promotional offers (with your consent)
• Improving website functionality and user experience
• Complying with legal and regulatory obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Third-party service providers: To process payments, deliver orders, or analyze website data.
• Legal authorities: If required to comply with legal obligations or to protect our rights and property.

4. Payment Security

All payment transactions are processed securely via a trusted third-party gateway PesaPal. BUKE does not store your payment card details.

5. Your Rights

As a user, you have the right to:

• Access your personal information.
• Correct or update inaccurate information.
• Request deletion of your data, subject to legal and operational requirements.
• Opt-out of marketing communications by clicking the “Unsubscribe” link in our emails or contacting us directly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal and reporting obligations.

7. Protecting Your Information

We implement robust security measures to safeguard your data, including:

• SSL encryption to secure transactions.
• Restricted access to sensitive information.
• Regular monitoring of our systems for vulnerabilities.

8. Cookies Policy

Cookies help us provide a personalized experience on BUKE. You can manage cookie preferences in your browser settings. Note that disabling cookies may affect website functionality.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised policy on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@bu-ke.co.ke
• Phone: +254 722 218 249
• Address: Patel Flats, Block 1, Behind Kose Heights – Hurlingham, Nairobi

Thank you for trusting BUKE with your personal information.